Abdul Rehman
Effective Date: October 21, 2025
This Privacy Policy describes how Expert Plumbers (“we,” “us,” or “our”), which operates the website expertplumbers.co (the “Site”), collects, uses, and discloses your personal information when you visit or use our plumbing services.
By using our Site or services, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
We collect information from you in a few different ways:
A. Information You Provide Directly
When you request a service, contact us, or fill out a form on the Site, you may provide us with personally identifiable information, including, but not limited to:
- Contact Information: Name, email address, phone number (e.g., (833)955-0408).
- Service Information: Your service address, details about the plumbing issue, preferred scheduling times, and other information necessary to complete a service request.
- Quote Information: Information provided when seeking a quote.
B. Information We Collect Automatically (Usage Data)
When you access the Site, we may automatically collect certain information about your device and browsing activity. This Usage Data may include: - Your computer’s Internet Protocol (IP) address.
- Browser type and version.
- The pages of our Site that you visit.
- The time and date of your visit, and the time spent on those pages.
- Unique device identifiers and other diagnostic data.
- How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Service: To schedule, perform, and complete requested plumbing services, repairs, and installations.
- To Communicate With You: To respond to your inquiries, send service confirmations, invoices, updates about your appointment, and marketing or promotional materials (if you have opted in).
- To Process Payments: To process payments for services rendered (payment information is handled by secure third-party payment processors).
- For Internal Operations: To improve our services, analyze usage, and monitor the effectiveness of our marketing.
- For Safety and Security: To detect, prevent, and address technical issues or fraud.
- For Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
- Sharing and Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We employ third-party companies and individuals (e.g., dispatchers, technicians, IT services) to facilitate our services. These third parties have access to your Personal Data only to perform these tasks on our behalf.
- For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
- For Legal Reasons: We may disclose your Personal Data if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users or the public.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
- Data Security
We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security. - Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. - Children’s Privacy
Our Service is not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If we become aware that we have collected Personal Data from children without parental consent, we will take steps to remove that information. - Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. - Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Phone: (833)955-0408
- By Email: info@expertplumbers.co
- By Visiting our Contact Us page: [Link to your Contact Us page]
Note: The name “Abdul Rehman” and the date “21 October 2025” you provided have been used to set the Effective Date of this policy. The name is not included in the public-facing policy text as it typically represents the author or reviewer for internal documentation.